How can I flag any data if it is incorrect to alert Seamless of any data issues?
Seamless.ai allows you to flag data with a thumbs up/down in our system, which will alert of either correct or incorrect data. This will help our AI improve to continue to perform better for our customers.
To flag any data, simply click on the email or phone in My Contacts and you will see an overlay in this section. This will show lots of data from our system that we use to provide recommendations. To flag any incorrect or correct data, simply click the thumbs up/down icon and select from the options (for any incorrect data) to let us know what was wrong.
Our system uses human as well as machine learning to further enhances recommendations using this user-provided data.