What is this alert and why are you seeing it?
If you see either of these alerts (pictured below), our system has detected that you are accessing an excessive amount of credits/contacts or searches that is far heavier than a typical user, and we suspect there may be bots or other scripts used to access this information.
Access to data on the platform for unlimited users is based on a standard rate of usage of up to 2,000 - 3,000 contacts/day and up to 500 searches on average, at which point data may be subject to throttling daily usage. We monitor usage to ensure that users are not using bots or tools to scrape the valuable data from our system. We reserve the right to throttle users due to excessive usage that could compromise the integrity of our platform and data.
Here is a helpful reminder of how a credit is used:
-Hitting the Find button = uses contact credit
-Hitting the Search or Next button in Seamless.AI Contact search = search credit(s)
- Note - Even if a search comes back with no results, a search was still conducted and a credit(s) was used)
-Every filter applied for a search counts as a search credit (3 titles, 2 keywords, 3 companies = 8 search credits for that search, and every push of the Next button is an additional credit)
If you see this alert, you may be subject to a 24-hour lockout before you are able to use the system again. To avoid this lockout, please ensure you are not using any bots, scripts or third-party tools and also consider pacing out your searches and access to contacts. Given the real-time nature of our platform, this approach is always recommended.