No matter how you're using Seamless.AI to build your lists and find the right audience for your products and service, our customer success team is here to help.
All users can submit requests for support to our customer success team, and requests from users with Seamless.AI Unlimited licenses receive priority. You can review a breakdown of our service tiers in the icon below.
Organizations with 1 or more Unlimited licenses can register for our Q&A training webinar, The Ultimate Seamless.AI Getting Started Training, hosted by Brandon Bornancin, our founder and CEO, and David Tull, our Director of Customer Success. Click here to register for the next session and bring your questions how best to maximize the value of Seamless.AI.
Organizations with 5 or more Unlimited licenses can access our live weekly mastermind sessions hosted by our Customer Success and Product leaders. These sessions provide more opportunities to review specific use cases, feature updates, and advanced search strategies. Reach out to your account manager or firstname.lastname@example.org if you need help accessing the weekly mastermind!
Organizations with 20 or more Unlimited licenses qualify for direct support from a dedicated Customer Success Manager so you can partner on strategy, help inform our product roadmap, and hold regular business reviews to go over results and best practices.
All users have access to our complete customer knowledge center and can submit tickets for support requests.
Visit the knowledge center support portal here: seamlesscontacts.zendesk.com
Submit a Support Ticket here: https://seamlesscontacts.zendesk.com/hc/en-us/requests/new
About the knowledge center:
Give us a search or click the in-app Help button and get the support that you need.
If you have any additional questions, please fill out a ticket and we will get back to you (normal response time is less than 24 hours for Unlimited users).
To request a new feature or to report a bug/issue, submit a ticket here: